Abstract

Today, the greatest power that institutions have is knowledge. On an institutional basis, the value and use of knowledge has increased compared to previous ages, and became noticeable. Today, knowledge is the basics of everything that goes forward. So, people and institutions who do not know what they have about the knowledge are taking steps towards retrenchment. As a result, the management of the great and precious knowledge has come to face as one of the needs of today. There are many knowledge management models in the field of knowledge management. When we deal with corporate knowledge management, this situation is even more important. Institutions must have the knowledge of the staff (individual) working within them. Otherwise, they will have to maintain their existence as a human-dependent and inaccessible organization. It is necessary to manage institutional knowledge to improve the performance of the institution, in order to make the flow of knowledge between all levels clear to have available and understandable knowledge. An enterprise knowledge management model is used to manage corporate knowledge. In this study, a large transportation company operating in Istanbul was dealt with. Corporate Knowledge Management Model (Knowledge Tower) has been applied for all stages of the firm. The results of the implementation are assessed and scored for the institution and the missing parts for the company are presented as suggestions.

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